Dive into the World of Order Up

Discover the simplicity and excitement of ordering, selling, or delivering with Order Up. Here's your guide to navigating our platform with ease.

Order Up
How It Works for Customers
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Starting Your Journey
Open the Order Up app and quickly set your delivery location. Just a few clicks and you're ready to explore the variety of services we offer.
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Exploring the Variety
Dive into our diverse selection of restaurants, groceries, and more. Discover everything the island has to offer, all in one convenient app.
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Choosing What Suits You
From delectable meals to daily essentials, select from a wide range of options that cater to your unique needs.
4
Placing Your Order
Found what you’re looking for? Place your order with just a few taps. Our process is quick, easy, and hassle-free.
5
Effortless and Reliable Delivery
Sit back and relax as we ensure a smooth and timely delivery of your order, bringing the best of Turks and Caicos directly to your doorstep.
Watch our short video to see how easy it is to use Order Up, from setting your location to receiving your order. Discover the convenience and simplicity of our service.
Vendors
Enhance Your Business with Order Up
Learn how to maximize your business's potential on Order Up.
Sign-Up

Register your business easily on the Order Up platform.

Menu Management

Upload your menu, set prices, and manage items.

Order Management

Receive and manage orders in real-time. Update order status to keep customers informed.

Payments and Reporting

Track your earnings, understand customer preferences, and manage your finances.

Delivery Partners
Become a Key Player in Our Delivery Network
Sign-Up

Join our fleet by sending an email to [email protected] with a valid driver's license and a brief resume.

Order Acceptance

Receive, accept, and manage delivery requests efficiently

Delivery Process

Navigate to destinations efficiently and deliver orders safely

Earnings and Tips

Track your earnings and receive tips directly through the app.

Learn how you can be a vital part of our dynamic delivery team with this step-by-step guide.
Delivery made easy
Download
Begin your Order Up journey! Download our app from the Play Store, App Store, or directly via our website at www.OrderUp.cc. A world of convenience awaits you."
Log In
Quickly log into your world of convenience. Simply use your phone number, email, and password. Don’t forget to set your address for pinpoint delivery accuracy
Choose
Dive into a variety of choices – from delightful local dishes to everyday essentials. Our easy-to-navigate categories make finding what you need a breeze.
Pay
Secure and flexible payment options. Complete your order using your preferred debit or credit card, or simply pay with your in-app wallet. Convenience and security in every transaction.
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Launch the App and enter your address in a few clicks.
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Choose from an impressive selection of dishes and services – all made available in one place.
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Choose from an array of options that suit you best
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Pick an item and place your order with a few taps
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Our hassle-free order process will make sure you get what you ordered in no time.
Get The App
  • Earn loyalty points each time you order and unlock amazing perks.
  • Refer your friends and family to get even more rewards.
  • Convert your points to credit directly to your digital wallet and use them instantly.
  • Enjoy exclusive coupons and discounts at checkout. Get the best deals around town!
  • Quick and easy sign in with Google or Facebook account.
Frequently Asked Questions

Order Up enables customers to effortlessly place orders from various local vendors via our platform. Once an order is placed, it is assigned to one of our dedicated delivery partners for efficient delivery, unless you select the takeaway option.

Our primary service area is Providenciales, with plans to extend our delivery network to encompass additional islands in the future.

You can monitor the progress of your order in real-time by navigating to the 'Orders' tab and selecting 'Track Order'.

We offer the convenience of scheduling orders for later delivery or for the following day, which can be arranged during the checkout process.

Should you encounter any issues with your order, we encourage you to contact our customer support directly or utilize the in-app messaging feature, providing necessary evidence of the issue.

Order Up accepts payments via debit and credit cards, along with an integrated wallet system for streamlined and future purchases.

In cases of late deliveries, please contact the respective vendor or the delivery personnel, based on the order status, for timely resolution.

Potential vendors are invited to apply by clicking on 'Join Us' or 'Become a Partner.' Complete the application form and await administrative review and subsequent instructions.

Earn loyalty points with each purchase, convertible into funds for future orders. Additional rewards can be acquired through referrals and participating in various promotions.

Promo codes can be applied at checkout by selecting the 'Add Voucher' tab or manually entering the code provided in your menu.

The minimum order value varies depending on the specific store or restaurant from which you are ordering.

For contactless delivery options, specify your preferred safe drop-off location in the 'Additional Instructions' field at checkout.

Refunds are issued under specific conditions, such as defective items or delivery mishaps. We require proof of the issue to process refund requests, ensuring fairness and accountability.

Adding funds to your wallet for use on future orders is a straightforward process available through the app.
Get In Touch
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